Refund policy

Return & Refund Policy

At Findora24, we want you to be satisfied with your purchase. If you are not satisfied, you may request a return within 30 days of receiving your order, subject to the conditions below.

Return Eligibility

  • The product must be unused and in its original condition.

  • The original packaging and included accessories should be retained.

  • Products that have been damaged, altered, washed, or misused may not qualify for a return.

  • Proof of purchase or order details may be required.

30-Day Money-Back Guarantee

If you are not satisfied with your purchase, contact us within 30 days of delivery to request a return. Once the returned product is received and inspected, an eligible refund will be processed.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and clear photos/videos of the product and packaging.

Refunds

Once your return is approved, the eligible refund will be processed to the original payment method or through another suitable method. The time taken for the refund to appear may depend on your bank or payment provider.

Return Shipping

Return shipping arrangements may vary depending on the reason for the return. For products that are defective, damaged, incorrect, or materially different from the advertised product, an appropriate resolution will be provided in accordance with applicable law.

To request a return or refund, contact Findora24 using the contact details available on our website.